Intelligent Work Re-engineering for AI (IWR)

The first step to implementing AI, GenAI or Agentic AI assistants is to understand how your current workflow will be improved, the business case for AI and its return on investment, and the work effort required to achieve a successful business transformation.

Intelligent Work Re-engineering for AI (IWR) is systematic restructuring of human and system workflows to integrate AI, GenAI, or agentic technologies in a manner that optimizes performance, productivity, controls risk, and enhances decision quality. This eight step framework adapts and applies classic Business Process Re-engineering (BPR), CPMAI, Six Sigma, and DMAIC principles to redesign your organization’s work. The eight steps include:

  1. Define Performance & Risk Objectives

  2. Decompose Human Work System Into

  3. Baseline Current Performance

  4. Identify AI Augmentation Opportunities

  5. Redesign the Human–AI Workflow

  6. Embed Risk & Governance Controls

  7. Pilot, Validate & Stress-Test

  8. Monitor & Continuously Improve

Contact us to learn more about taking that first step to re-engineer your organization’s work to meet today’s performance and competitive challenges.